Terms & Privacy

1.Acceptance of terms

By signing up, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you do not agree, you must not use this application.

2.Privacy and data protection

• Your personal health information (PHI) will be collected, stored, and shared only in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws.
• All data transmissions are encrypted and secured to prevent unauthorized access.
• We will never sell, rent, or share your data with third parties for marketing purposes without your explicit consent.

3.User responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to use this app only for lawful purposes and refrain from submitting false or misleading information.
• It is your responsibility to update your personal and medical information to ensure accuracy.

4.Access to services

• Certain features of this app may require additional permissions, such as location, notifications, or access to health data, which you must explicitly authorize.
• You acknowledge that services provided through this app do not replace professional medical consultations, diagnoses, or treatments unless explicitly stated.

5.Data collection and usage

The app collects only the minimum necessary information required for its functionality, such as:

• Name, email, and contact information.
• Health-related data (e.g., symptoms, medical history).
• Usage data to improve the app's performance and user experience.

Any data shared with healthcare professionals will be shared securely and only with your consent.

6.Communication

• By using the app, you consent to receiving communications (e.g., emails, notifications) for service-related purposes, such as appointment reminders or verification emails.
• You may opt out of non-essential communications through app settings.

7.Emergency situations

This app is not designed for use in emergencies. If you are experiencing a medical emergency, please call 911 or your local emergency number.

8.Account security

• You must immediately notify us of any unauthorized use of your account or any breach of security.
• Biometric login (Face ID, Fingerprint) is supported but optional. If enabled, ensure your device's security is up-to-date.

9.Third-party services

The app may integrate with third-party services (e.g., telehealth providers or pharmacies). We are not responsible for the privacy practices or content of these third parties.

10.Prohibited activities

You agree not to:

• Tamper with the app's functionality or security measures.
• Use the app to distribute harmful or illegal content.
• Share your login credentials or impersonate others.

11.Changes to terms

We reserve the right to update these terms and conditions at any time. Continued use of the app signifies acceptance of any changes.

12.HIPAA compliance

• This app complies with HIPAA standards to ensure the privacy and security of your health information.
• Your data will be accessible only to authorized personnel who require it to provide services.
• Breach notifications will be sent promptly if any unauthorized access to your data occurs.

13.Liability disclaimer

While we strive for accuracy and reliability, the app is provided on an "as-is" basis. We are not responsible for:

• Delays, interruptions, or errors in the app's functionality.
• Decisions made based on information provided by the app without consulting a licensed healthcare provider.

14.User consent

By agreeing to these terms:

• You consent to the collection, use, and sharing of your data as outlined in our Notice of Privacy Practices.
• You acknowledge the app's limitations and agree to use it responsibly.

15.Contact information

For questions or concerns about these terms or your data, you can contact us at:

• Email: chat@usdocai.com
• Phone: (773) 789‑8453
• Address: 450 E 22nd St, Lombard, IL